We design, build, ship and then keep running the software an organisation depends on: the portal your customers log into, the system your staff work in all day, the payment route that has to settle correctly every time. Six of them are below, live, and you can open any of them.
The same four situations, in almost every conversation.
It works until it does not. Nobody can tell you the current state of a job without asking a person, and when that person is out, the answer is not available at all.
You are paying a monthly fee to work around a product built for somebody else, and the workarounds have quietly become the process.
Something was built quickly, it proved the idea, and now no one will touch it because there are no tests, no documentation and no one left who wrote it.
Most of your customers are on a phone on mobile data. If the application was designed on a desktop and squeezed down afterwards, they feel it immediately.
Software that is finished, in production and owned by you.
Most engagements are one of these, and several become two over time.
The application your customers, members or clients sign into: accounts, requests, tracking, documents and payments, with a self-service route for the things they currently telephone you about.
The system your team works in: jobs, stages, assignments, approvals and the reporting that tells a manager where everything stands without anyone compiling it by hand.
The plumbing: taking money correctly, reconciling it, and moving data between the systems you already run so nobody rekeys it.
Six live applications. Four were built for operating businesses and two are NSDS products we run ourselves. Open any of them and judge the work directly.
app.jetpacja.comJetPACja CourierCourier platform for a Jamaican shipping business. A customer gets a personal US address at signup, then tracks packages and manages shipments in their own account.Open the site 
app.deepcleaningja.comDeep Cleaning ServicesField service platform with an instant estimate flow: the customer describes the space, answers a few questions and receives a written estimate, and the job reaches the office.Open the site 
www.mypaadna.comMy PaadnaA digital home for Jamaica’s partner tradition. Members join a plan, follow their contributions and see where they stand.Open the site 
www.mynexuspay.comNexus PayPayment platform for Jamaican businesses: accept card and digital payments from anywhere and settle to a local bank account, with no international merchant account. An NSDS product.Open the site 
app.jamaicaprivacyhub.comJamaica Privacy HubData protection platform built for the Jamaica Data Protection Act: readiness assessment, policies and notices, subject requests, breach records, risk and training. An NSDS product.Open the site 
portal.trynextstep.comNSDS Client PortalThe portal our own clients work in: project stages, approvals, documents, invoices and discussion against every engagement.Open the site Every application here is live. Client applications are published with permission; the NSDS products are our own and are named as such.
You receive the repository, the environment documentation and a component inventory. Support afterwards is a choice you make, not a dependency we design in.
Hosting, third-party services and support are costed at proposal stage, not discovered later. A cheap build with an expensive tail is not a saving.
Almost always. Most of these applications launched with the one workflow that was costing the most, and grew from there once it was earning its keep.
You do. Hosting sits in an account in your organisation’s name where you want that, and access is defined and reviewable.
We walk the current process end to end and find where the time and the errors actually are.
What gets built first, what it costs to build and to run, how long it takes and what it should change. Where the requirement is not clear yet, an assessment comes first.
Delivered in stages you can see in the client portal, released to production, then supported on whatever level you choose.
Start with a conversation about your current operation. We will discuss what is not working, what you need to achieve, the systems you already use and any delivery constraints. The next step may be an assessment, a focused project or a phased implementation plan.
Both, and we will tell you which one your requirement actually needs. A great deal of what gets requested as a native app is better served by a fast mobile-first web application that needs no install and no app store review. Where the requirement genuinely needs the device, offline use, push notifications or hardware, a native or hybrid build is the right answer.
Often, yes. We start with a technical review of the code, the hosting and the data, and give you an honest read on whether it is worth continuing or worth replacing. We have told clients to keep what they had.
A focused first release is typically eight to sixteen weeks depending on the workflow, the integrations and how quickly decisions come back. The estimate is given against your actual scope, not a brochure.
Yes. The repository and the documentation transfer to you at handover, subject to the commercial terms being settled. During the build you follow progress in our client portal rather than in the repository.
Yes. We have built and run payment flows for Jamaican businesses, including our own Nexus Pay platform, and a payment is only ever treated as settled on a verified confirmation from the payment provider.
Personal data is designed for from the start: purpose, lawful basis, access, retention and disclosure. Where an organisation needs the compliance record itself, the Jamaica Privacy Hub is built for exactly that.
Next Step Digital Solutions
Bring the workflow that costs you the most time or the most mistakes. We will tell you whether software is the answer, and what it would take.
