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Managed Cloud Hosting

Keep your digital operations supported

Your website or application needs more than server space to operate reliably. NSDS Cloud provides a managed cloud hosting approach, with infrastructure, maintenance and support responsibilities defined around the agreed service.

Based in Jamaica, NSDS works with organisations across the Caribbean and North America. Share your location and requirements so our team can assess the appropriate delivery arrangements.

You do not need a completed brief or a confirmed budget to get started.

2023Best of Chamber Micro Enterprise, Jamaica Chamber of Commerce
3countries: Jamaica, Canada, Guyana
8connected service lines under one team
6client projects documented in full
The problem

Do you know who is responsible when something goes wrong?

Unclear ownership of hosting, updates, backups or DNS can make incidents harder to resolve. Moving to managed hosting should clarify which responsibilities are covered, which remain with your team and how support is accessed.

The value of solving it

Give your organisation a clearer hosting arrangement

Plan the environment around your workload and understand the maintenance and support included. With explicit responsibilities and an agreed support route, your team has a clearer basis for operating and reviewing its digital infrastructure.

Scope

What we can help you with

Hosting suitability assessment

Review your website or application, platform, resource needs and relevant constraints before selecting an arrangement.

Migration planning

Assess access, transfer requirements, testing, DNS changes and rollback considerations before a migration is approved.

Managed infrastructure and maintenance

Define the infrastructure and maintenance tasks included, along with the division of hosting and application responsibilities.

Backups and support arrangements

Agree backup coverage, retention, restoration responsibilities and support terms for the chosen service.

Evidence

See the work in practice

A delivered project, described only as far as the record supports. No figure is claimed without a measurement behind it.

Geddes Refrigeration Limited

Supporting the platform beyond launch

NSDS delivered Geddes Refrigeration’s ecommerce platform and also manages its website hosting. The relationship continues beyond the completed development project, connecting the website with its hosting environment. It demonstrates our ability to support an ongoing client requirement alongside the delivery of a digital platform.

  • Built and hosted by the same team
  • The relationship continues past launch
  • One accountable party for the site and its environment
www.grlja.com
Geddes Refrigeration Limited website
Open the site

Need hosting support for your website or application? Tell us about the workload, current environment and the responsibilities you want managed.

Book a consultation
Process

How we approach the work

What happens, in what order, and what you are asked to decide at each point.

  1. 01

    Describe the workload

    Tell us what you host, the current environment and any performance or support concerns.

  2. 02

    Assess suitability

    Review platform requirements, access, dependencies and the proposed service boundaries.

  3. 03

    Plan provisioning or migration

    Agree implementation steps, testing and authorisation for relevant domain or DNS changes.

  4. 04

    Operate under agreed terms

    Provide the defined management and support service, with responsibilities and escalation routes documented.

Why NSDS

Why work with NSDS

NSDS can assess hosting alongside the website or application it supports. This helps identify platform and maintenance dependencies early and makes it easier to define where infrastructure support ends and separate application work begins.

Next Step Digital Solutions
Your digital transformation partner

Next Step Digital Solutions

NSDS brings together consulting, design, software development and managed technology to help organisations modernise operations and deliver better customer experiences. We combine practical implementation with security, governance and ongoing support, guided by the NSDS Digital Transformation System™.

Questions

Frequently asked questions

The things buyers ask before they are ready to talk to anyone.

Can you migrate an existing website or application?

We can assess the current platform, access and dependencies. The migration scope, testing and rollback plan are agreed before transfer.

Does hosting include all website fixes?

No. Application development, content changes, email services and specialist security work are not automatically included. The proposal defines what the service covers.

Are backups and restoration included?

Coverage depends on the agreed service. Frequency, retention, restoration process and responsibilities should be documented; do not assume every data source is covered.

Do you provide guaranteed uptime or round-the-clock support?

Availability and support commitments depend on the approved service terms. We do not imply a guarantee or 24-hour coverage where it has not been agreed.

What if an existing NSDS service is down?

Use the approved support route immediately. NIA should help route an incident to support without taking you through a sales questionnaire or requesting passwords.

Google reviews

Rated by the people we work for

5 out of 5 from 18 Google reviews

Our Google rating comes from clients who chose to write about the work. Read them in full on our Google profile rather than in a quote we chose.

Read the reviews on Google

Rating confirmed 19 September 2026. Google is the source; the profile is always current.

Next step

Find a hosting arrangement that fits your workload

Tell us about your website or application, current hosting and the support you need. Our team will assess suitability and discuss an appropriate arrangement.

Prefer help working out what you need? Explore your needs with NIA. Your budget is optional, and our team will assess your request internally.