Most Jamaican retailers already have the products, the suppliers and the reputation. What they do not have is a catalogue customers can search, a checkout that completes and a connection between the website and the stockroom. NSDS builds the commerce experience and the operational plumbing behind it.
When we audit a retail site that is not selling, the cause is almost always one of these, and almost never the design.
Categories reflect how the business is organised rather than how customers shop, search returns nothing useful, and a buyer who knows exactly what they want still gives up.
Prices, stock status and new lines lag behind the shop floor because updating the site is a job somebody has to remember to do manually.
Too many steps, forced account creation, unclear delivery options or a payment route that fails on mobile. The cart fills and then nothing happens.
Corporate accounts, schools and wholesale buyers need quotations, account pricing, repeat ordering and purchase orders. They are being handed a consumer checkout.
Orders are re-keyed into another system, stock counts drift and somebody spends their morning reconciling what the site sold against what the shelf holds.
Product performance, margin by line and repeat-purchase behaviour are invisible, so buying decisions are made on instinct and shelf space follows habit.
The aim is not a prettier shop. It is more completed orders and less manual handling per order.
Which comes first depends on whether your problem is discovery, conversion or the operational cost of each order.
Product structure, search, navigation, product presentation, accounts and checkout rebuilt around how your customers decide and buy.
Link the store to inventory, locations, payments, notifications, accounting exports and customer service so an order is handled once instead of three times.
Search, paid campaigns, email and analytics connected to product and landing experiences that convert, on hosting that holds up when a campaign lands.
An established Jamaican supplier serving three different kinds of buyer from one catalogue.
Econo Office and School Supplies has traded since 2001 and needed a site that matched the maturity of the brand while serving three audiences at once: walk-in customers exploring inventory, corporate accounts placing repeat orders and school administrators provisioning supply lists each August. We restructured a catalogue of more than five hundred SKUs around those journeys. The live site is econo-oss.com.
500+ SKUs restructured · B2B and B2C journeys
A new site with a three-tap booking flow for a premium chauffeur operation.
3 taps to book · 98 mobile PageSpeed
A contractor site rebuilt around project galleries and direct enquiry paths.
2.5x project enquiries · 97 mobile PageSpeed
If you are on Shopify or WooCommerce and it is working, we improve what you have rather than migrate you. We are a Shopify Partner, and we will tell you when a rebuild is not the answer.
Work is staged and released outside trading peaks, with the existing store live until the replacement is verified against real orders.
Product data is profiled, cleaned and test-migrated, and you sign off a sample before the full run.
Success criteria are completed orders, average order value and cost per order, not traffic. If the numbers do not move, that is a conversation we are willing to have.
Who buys, through which channels, what the catalogue looks like and where the manual handling happens.
Whether the priority is discovery, conversion or the operational cost of each order, with an indicative cost range.
A costed proposal for a defined build, or an assessment where the current performance needs evidence first.
Start with a conversation about your current operation. We will discuss what is not working, what you need to achieve, the systems you already use and any delivery constraints. The next step may be an assessment, a focused project or a phased implementation plan.
Yes. NSDS is a Shopify Partner and a large part of our retail work is improving stores that already exist: catalogue structure, theme and template work, app integration, checkout improvement and the connections to inventory and accounting. Migration is only worth doing when the platform itself is the constraint.
It depends almost entirely on catalogue complexity and integrations rather than on page count. A straightforward store on an existing platform is a very different figure from a multi-audience catalogue with account pricing and inventory synchronisation. We give an indicative range in the first conversation and a firm figure after scoping.
That is a hosting and caching question as much as a build question, and we treat it as one. Managed hosting is sized and cached for your peak, monitored through it, and releases are controlled so nothing changes during a trading period that matters.
Yes, and it usually should. Customer groups, account pricing, quotation requests, repeat ordering and purchase-order handling can sit alongside a normal consumer checkout. Econo Office and School Supplies is exactly this case.
They will if the site and the system of record are connected properly, which is the point of the integration pathway. Where a real-time connection is not practical, we use scheduled synchronisation and stock buffers so the site does not sell what the shelf no longer holds.
Next Step Digital Solutions
Catalogue structure, product data, technical foundations, local trust and the measures that show where customers actually stop.
The search and measurement work that sits behind product discovery.
Bring your product list and your last three months of orders. The gap is usually visible in one session.
